Headteachers’ Complaints Webinar
Description
Confidently manage complaints with clarity and care.
This focused webinar is designed to support headteachers in navigating the complexities of complaints handling. With expert guidance, participants will explore:
- Best practice approaches to managing complaints
- Legal and procedural frameworks
- Effective communication with parents and stakeholders
- Strategies for resolution and maintaining trust
- Real-life scenarios and practical tips
Whether you're new to the role or looking to refine your approach, this session offers valuable insights to help you lead with confidence and consistency.